This guide helps resellers identify the correct Mobiscroll licensing path and collect the required information before submitting a request.
Collecting the right information upfront helps reduce back-and-forth communication and speeds up the licensing process.
Start Here: What type of request is this?
A. License Renewal
Use this path if the customer already has an existing Mobiscroll license and wants to renew it.
Information required
Please provide at least one of the following:
License key
Email address of the original purchaser
Email address of a developer assigned to the license
This allows Mobiscroll to locate the license and provide accurate renewal options.
For SaaS renewals, your customer will receive a customer count declaration 30 days before the renewal date. Completing this is required in order to proceed with the renewal or generate a quotation.
B. New License Purchase
Use this path if the customer needs a new Mobiscroll license.
Continue by identifying the product.
New License Purchase: Which product does the customer need?
A. Mobiscroll Connect
For Mobiscroll Connect licensing, all details are available on our pricing page: https://mobiscroll.com/connect-pricing.
Please note that for resellers, only annual plans are offered.
B. Mobiscroll UI
Mobiscroll UI is a set of components used to build scheduling, calendaring, booking, and resource management interfaces.
Typical use cases include:
Booking systems
Appointment scheduling workflows
Calendars or planners
Resource scheduling tools
Forms and application interfaces
Continue by identifying the customer’s use case.
Mobiscroll UI: What type of application is being built?
A. Internal Project
Choose this path if the application is used only inside one organization.
Examples:
Internal workforce scheduling system
Internal dashboard
Internal resource planner
Internal booking tool
Internal Project licenses are intended for applications used within a single organization and not distributed externally.
Internal License Options
License | Framework Access | Support | Usage Scope | Seats | Add-ons |
Scheduling & Calendaring | One framework only: Plain JS, jQuery, Angular, React, or Vue | Standard support with up to 72h reply time | Single internal project | 1 seat included. Additional seats can be purchased separately | Source code, print module, and third-party calendar integration can be purchased separately |
Complete | All supported frameworks | Premium support with up to 24h reply time | Single internal project | 1 seat included. Additional seats can be purchased separately | Source code, print module, and third-party calendar integration are included |
Complete Company | All supported frameworks | Premium support with up to 24h reply time | Unlimited internal company-wide projects | 1 seat included. Additional seats can be purchased separately | Source code, print module, and third-party calendar integration are included |
Pricing and full comparison details are available on the Mobiscroll website. - https://mobiscroll.com/pricing
Important: Internal licenses cannot be used in products delivered to customers or external users.
B. Customer-Facing Product
Choose this path if the application is used by multiple customer organizations or delivered as part of a commercial software product.
Examples:
Cloud SaaS product
PaaS product
White-label product
Booking platform used by multiple clients
On-premise software installed for customers
Customer portal
Customer-Facing licenses scale based on the number of customers purchasing or using the product.
Information required
To prepare the license, Mobiscroll needs:
Customer count - The number of customer organizations currently using the product.
Agreement signatory - Full name and email address.
Developers assigned to the license - Full name and email address for each developer.
Recommended process
The most efficient approach is for the client to connect with Mobiscroll directly so we can:
Validate technical requirements
Confirm licensing scope
Clarify integration questions
The purchase will still be completed through the reseller.
Final Notes Regarding Payment
Wire transfer and credit card payment are available.
Orders can be accepted with or without a purchase order.
